Shipping and Refunds Policy

Shipping & Turnaround Policy

After placing your order, we’ll create a digital mockup for your approval, which typically takes about 2 business days. Once you approve the proof, your order will enter production, a process that usually takes 10-14 business days.

 

The turnaround time begins once you’ve approved the final proof.

 

We guarantee your order to ship within 14 business days after you approve your digital mock up.

Shipping Options

Price

UPS Ground (4-6 Business Days)

FREE

2nd Day UPS Air

$25

NOTE: We are not responsible for shipping carrier delays.

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Refunds Policy

Customization involves subjective choices, so slight variations in color, design placement, or other details may occur in custom-printed apparel.

 

Generally, custom-printed items cannot be returned or exchanged. Since each item is uniquely created based on your specific design and preferences, we cannot accept returns or exchanges for items printed accurately according to your approved specifications. Please carefully review your mockups and thoroughly read our terms & conditions before placing your order.

 

We cannot accept returns or exchanges for the following reasons:

 

a. Garment subjectivity (size, fit, fabric weight, color)
We strive to provide you with comprehensive information to help you select the right garment. It is essential to carefully review all product details and consult sizing charts and guidelines before ordering. We cannot accept returns or exchanges due to sizing, fit concerns, or personal preferences regarding the garment.

 

b. Minor variations in color, print scale, or placement
Slight variations are expected due to the nature of our organic pigments and sustainable printing processes. We use standard print placements designed to ensure consistency across all sizes and body types, but print placement can naturally vary by up to 1 inch in any direction. The scale of your print remains consistent across all garments, though it may appear slightly larger or smaller depending on garment size.